Billing & Payment Policy
Official Nigerian Commercial Terms | Federal Compliance Version 2.4 | Effective: April 2026
This Billing Policy is a legally binding financial instrument between you (the "User") and Yandaz Nigeria Limited. It outlines the specific terms governing financial transactions, tax obligations (VAT/WHT), and digital asset management (Credits/Bonuses) within the jurisdiction of the Federal Republic of Nigeria.
1. Premium Services: Visibility & Velocity
Yandaz provides optional high-performance promotional tools designed to bypass organic listing saturation. By purchasing these services, you acknowledge that you are buying priority placement and technical visibility, not a guaranteed sale or outcome.
🔄 Automated Boosts
Ensures your announcement is programmatically "bumped" to the top of search results at high-conversion intervals. Ideal for high-turnover categories like Vehicles and Real Estate.
🌟 Exclusive Top Ads
Fixed positioning in a "Premium-Only" carousel above all other results. Includes high-impact visual indicators that signal credibility to Nigerian buyers.
📢 Social Media Amplification
Integration with Yandaz Nigeria's official social channels (Facebook, Instagram, WhatsApp) to reach an audience beyond the primary app/web platform.
2. Payment Ecosystem & Security Standards
Yandaz leverages the CBN-licensed payment switch architecture. We prioritize local security protocols to ensure that every Naira spent is tracked and secure.
- Verified Bank Transfers: Powered by NIBSS Instant Payments (NIP). Users are assigned a unique, temporary Virtual Account Number for each transaction to ensure instant credit.
- Card Processing: Secure tokenization for Naira Mastercard, Visa, and Verve. All gateways are PCI-DSS Level 1 certified.
- USSD & Fintech: Direct integration with major commercial banks (GTBank, Zenith, Access, etc.) and Fintech wallets (OPay, Moniepoint, PalmPay).
Data Privacy: Per the Nigeria Data Protection Act (NDPA), Yandaz does not store CVV codes or USSD PINs. Financial data is encrypted and handled exclusively by licensed payment aggregators.
3. Non-Refundable Nature & Finality of Sale
In alignment with the Federal Competition and Consumer Protection Act (FCCPA), we provide immediate performance of digital services. Once a "Boost" or "Top Ad" is active, the value is considered consumed.
- No Partial Refunds: If you mark an item as "Sold" or "Taken" before your 7-day or 30-day Premium Plan expires, no prorated refund will be calculated.
- Content Removal: Fees are non-refundable if an announcement is removed for violating the Nigerian Cybercrimes Act or for listing prohibited items (e.g., restricted medications, counterfeit currency, or fraudulent documents).
- Transaction Failures: If funds are debited but not credited to your Yandaz Wallet, we will resolve the discrepancy within 48 business hours upon receipt of proof of payment.
4. Yandaz Wallet & Tiered Credits
Internal transactions use Yandaz Credits (1 Credit = ₦1.00). To comply with Anti-Money Laundering (AML) guidelines, the following wallet limits apply:
- Tier 1 (Basic): Max wallet balance of ₦50,000. Required: SMS/OTP verification.
- Tier 2 (Verified): Max wallet balance of ₦500,000. Required: NIN/BVN verification per CBN guidelines.
- Tier 3 (Corporate): Unlimited for registered businesses. Required: CAC registration documents and TIN.
Note on Inactivity: Credits that remain unutilized for more than 180 days will expire. Re-activation is at the sole discretion of Yandaz and may attract an administrative fee.
Fraud Prevention & Chargebacks
Initiating a fraudulent chargeback through your bank for a service that was successfully delivered is considered a violation of our terms. Yandaz reserves the right to blacklist the associated BVN and hardware ID from our platform and report the incident to the NIBSS Fraud Desk.
5. Corporate Billing & Tax (VAT/WHT)
Yandaz Nigeria Limited is a VAT-compliant entity. All prices displayed are inclusive of the mandatory 7.5% Value Added Tax.
- Tax Invoices: Business users can generate automated Tax Invoices from the "Billing History" tab.
- Withholding Tax (WHT): Corporate clients deducting WHT (at 5% for digital services) must provide a valid WHT Credit Note from the Federal Inland Revenue Service (FIRS) to have the deducted amount credited back to their wallet.
6. Referral Bonuses & Incentive Integrity
Bonuses earned via referrals are "Non-Cashable." They exist solely to discount the cost of Premium Services on the platform.
- Verification Requirement: A referral bonus is only triggered once the referred user completes their first Verified Listing.
- Anti-Siphoning: Creating "ghost" accounts to harvest bonuses will result in the immediate freezing of the primary account's funds.
